Telling the Patient Story Project

We in Medical Informatics are constantly striving to improve the usuabilty and functionality of our EHRs.  As part of that process, we currently have  four worksreams focused on Telling the Patient Story.  

One of those worksreams includes Physician Optimization–improving clinicians understanding and adoption of the EHR, and improving the face-up look and feel of the physician workflow.

Using a background application called LightsOn, we can tell who is really struggling.  Our Physician Analysts (PAs) are tasked every week with identifying and working with those physicians who are struggling the most.  Don’t be offended if you get a visit from one of them.  Old dogs CAN learn new tricks.

The other major physician focus is Specialty Optimization.  We will be working through each major specialty with an identified Physician Champion to improve the documentation options for each specialty, improving QuickOrders on the Ambulatory venues, and building out the Workflow mPages for that specialty.  As a baseline, we are using Cerner Physician Playbooks which guide us on what content to deliver to an individual specialty and where to put so they can find it easily.Our colleagues at Emory have already done this quite successfully.  Check out the links below:

Reducing Pajama Time at Emory

You can live a better life!